Testimonials

Well this is here to try to give you some idea as to the quality of plants and the quality of service we offer.

It's definitely a leap of faith buying any plant online. Buying a CD or a book online is easy, you know exactly what your going to get. But a plant is something a little more touchy feely as it were. 

So I'm creating an ever growing list of feedback from those brave intrepid souls that have taken the plunge and tried us. All to give you a better idea of what to expect when you order a plant from us.

'Hi Matt, Our plants are here and as usual in brilliant condition, thanks a lot and thank you for the substitution, brilliant plants brilliant prompt service Thanks again
Kind regards'
Jane 

'Hello Matt, Our plants have arrived, and we are very impressed, firstly the service but more importantly the quality and size of the plants for the money we paid is fantastic value.
We have bought plants by post from other companies that have been no more than 2 inches high and half dead when they arrived, we will never shop with them again
We will buy all our plants from your company and will definately recommend you to everyone
Thank you very much'

Jeanne and Les

'Plants arrived this afternoon they were extremely  well packaged and in beautiful condition can not fault the service especially happy with the palms.
Superb service will definitely be using you again and will recommend you to our friends. You more than met our expectations and the only advice i can offer is keep up the good work.'
Malcolm

'Hello,
Just to let you know that my magnificent tree fern  and bottlebrush arrived safely.
many many thanks best wishes'
Dagmara

'Hello Matt, plants arrived safe and sound and healthy!  thank you for your speedy service.
Kind regards'
Catherine

'Hi Matt yes the plant has arrived and all is well . I am very pleased with the plant and the service that i have received  Thank you so much for the plant that you chose for me . I would recommend your company to my friends . Thanks once again hope to be in touch very soon for something else x'

'How refreshing !!!!!!
I am always after some strange fruit or plant, from now on you will be my first port of call.
Cheers !!!!!!!!!!'
Giuseppe

'Plant arrived in perfect order,well packged etc,was given good informaton when i phoned for details, cant see how you can improve on that.'
Adam

'Hi Matt,
Plant arrived today in top condition, very good service well informed of order process.
I will definitely use your services again.'
Alan

'Dear Matt:
The plant arrived in good condition and is everything we wanted for our new patio.  Thank you for your prompt service.'
Victoria
 

'My plants arrived yesterday and I am very pleased with them.  They arrived in mint condition and in bud, so I’m very happy indeed.'
Trish

'Just to say the plants arrived safely, and the oleander is fantastic! A great specimen.'
Thanks again,
Max

'Nice plant and well packed will be ordering more in the near future' 
Mike

'Many thanks, the plants have arrived and are what i expected they are in excellent condition and are already planted and watered in, once again thanks for the prompt service.
cheers'
Richard

'Good morning,
the plants have already landed and are fine.
Thank you very much will certanly use again
Thanks'
Sue
 

'I have received the plants today as promised. The whole experience of buying the pants from the well designed web site which contained good info, to the correspondence regarding my order and possibly changes to receiving the plants has been excellent, I only wish I had found your website before ordering the bulk of the plants for the garden from another site which has not been anywhere as reliable as yours.
I will be recommending your site and plants and overall service to friends and family, and thank you once again for such good service.
many thanks'

phil

'Hi Matt,
Many thanks for the plants.They all arrived safe and sound, and how beautiful they are too!
Both my partner and I found your service impeccable. Which is a rarity these days!
One think we both did say.Is that, with any other service, you wouldn't normally get that personal touch ,of the supplier ringing you and offering alternative replacements and advice when goods are out of stock.
Our replacement plant of bamboo is wonderful ( just hope the rabbit stays away from it!)
We shall defiantly be using your service again and be passing on the good word too.
Many Thanks'

Dawn & Gaz

'Matt: super plants delivered safely and speedily. Delighted, many thanks. We have a very mild climate by the sea here in Winchelsea so it will be interesting to see how they fare. Thanks again, best wishes'

Philip

'Was so pleased with Sollya plant purchased from you at Christmas - lovely big healthy plant, thankyou.'

Jill

'HI,
This is just to say how pleased we are with the plants and quick service.
We will be sure to let anyone who asks where to get good plants.
Thanks'

Karen

'Dear Matt thanks for the email and just to say every things fine with the delivery and the plant is great you are most recomended and i will use your company again 100% service and thank you.'

Timothy

'G'day to you too! Thankyou for your quick reply. I must say I am most impressed with your website and selection of plants, all fairly priced. I will certainly order from you again.'

Lesley

'Your plants arrived here 30 minutes ago- excellent plants, in good condition - undamaged and well packed.
We appreciate your E mail advising us of despatch and the excellent way this order has been fulfilled.'

Mrs Paul

'My plants arrived at 3.06pm today looking absolutely wonderful and healthy.  Many thanks.  I am so thrilled with them especially the "Big Red" which will be such a talking point.  The Grevillea is so different and pretty too.  Will certainly be returning in the not too distant future for the tropical plants!!
By the way, service is just perfect.
Thanks again'

Sue

'Hi Matt, The plants have arrived as scheduled and in very good condition - not one branch or stem broken. From past experience this is not always the case as I have received plants, soil and pots separately at times! No matter how good the packaging a lot is down to the carrier I guess.
Thanks again for your excellent service, I am very pleased with the plants and will keep browsing your website as I am fascinated with Australian flora, in particular Grevilleas in their many forms.'

Nigel

'Just to say that the banana tree arrived safely today. Lovely specimen.
Many thanks for your excellent service and hope to buy more from you in the future.'

Roy & Wendy

'Hi Matt,
Thanks a lot the banana arrived safe and sound and is planted and watered in my York garden. Very best.'  

Mike

'Hi Matt,
Plants arrived safe and well, and I am very pleased with them. Thank you'

Ray

'Dear Matt - thank you so much for the plants as well as the enquiry.
Everything is absolutely fine and I was impressed with the speed of
delivery.'

Susanne

'Just to let you know that the plants arrived on time. I am very pleased
with them and will have no problems ordering from you again.'

Lesley

'Hi just wanted to say that I'm a very satisfied customer. I was working away when the delivery came but when I got home I was very pleased with both the plants and the speed of delivery.
Thankyou for your email to check everything is ok, it is much appreciated.
I just hope I can look after the plants as well as you have me!!
Kind regards'

Annushka

'Hi Matt,
The plants arrived fine, the whole experience and service you offer has been great.
I think they were the cheapest black bamboo I could find - 50% cheaper than a nursery in London and the friendly service is great as you never quite now what your getting when you buy online so it really helped reassure me.
I will recommend you to anyone whos interested.
Thanks again,'

Noel

'Dear Matt
Cortaderia Selloana Rosea arrived safely this morning. Very pleased with purchase and plant in good condition. Will purchases from you again. '

Sally

'Dear Matt,
We received our plant today and are very pleased with it. We had thought it might be a bit bigger - this isn't intended as a criticism I say this only because you asked for feedback. It might be an idea to give an estimate of the plant size? That aside we were very impressed by the straightforward order service and incredibly quick delivery.  I would definitely recommend you to friends and family and will order from you again if I need anything else for the garden.
I wish you every success with your new venture and would like to thank you for the quick and efficient service. Sorry - I should also have said that the plant arrived in excellent condition and was packaged really well. Many thanks'

Louise Sillis

'Just to say thanks for my two bottlebrushes which I recieved today well packed , delivered quickly and above all beautifully conditioned plants, Thanks a lot.'

Tim

'Hi Matt,
As promised the plants arrived today. It is brilliant to have such attentive customer service for a change. I shall be recemmending you to all my Antipodean and English friends and certainly won't hesitate to order from you again.
Best wishes'

Ed

'Dear Matt
Sorry for the delay in responding; I just wanted to let you know that the plants (Black Bamboo & Chusan Palm) arrived on Weds as you stated and that I am very impressed with the plants, the service and most importantly the communication.
Look forward to ordering from you again in the future.
Kind regards'

Jenny

'Dear Matt,
Just to let you know that the plants arrived at 9.20 am this morning in beautiful condition and I am extremely pleased with them.
My husband is however a little disappointed. They were packed with The Sun around them but there was no page 3.
Thanks for an excellent service.'

Linda

'Hi Matt,
I'd just like to confirm the arrival of my plant order. I was really delighted with them when they came. They look nice and healthy, and they were really packed! I'm tempted to jump back on the site and buy some more! The courteousy mail is also much appreciated and I wish you all the best with the business.
Thanks very much'
Rob

'Hi Matt,
Plants arrived on Friday, they were packed very well, so no damage in transit, very pleased with the service, will look to order from you in the future.  Keep up the good work.
Regards'

Karen

'Plant arrived, delighted with it !!'

Lewis

'Dear Matt

Recieved my plants at 09.00 this morning.
Really excellent plants and the service was first class.
Couldn't have asked for more.
Planning a trip to come down and visit your center to see the full range.
Once again Many Thanks'

Sue

'Dear matt ,and staff, Recieved plants at 9am yesterday .They were in perfect condition.Jean ,my wife is over the moon ,so to speak.They are now in the prime position in the garden.
The delivery man was very polite and referred to Jean as if he new her ,all very pleasent.
Once again thankyou for your service ,will certainly reccomend if situation arises.
Yours faithfully'

George

'The plants were recieved in perfect condition and were left in the storage box under the window as requested ( my note was left on the door for the delivery people)  I look forward to them flowering in the future.  The service recieved was impecable and I would truly recommend you to friends and family once again thank you'

Patricia

'Dear Matt
Thank you very much for the Acca sellowiana.  It arrived the day you told me it would and is in excellent condition.  It is also a very good size, bigger than I expected.  Please feel free to use my comments in any advertising.
Please can you give me some tips about care?  My garden is in Salisbury and is sheltered, not in a frost pocket, and well drained.  Is it safe to plant it outside and leave it to overwinter?
For your info I was inspired to buy it on the Agroforestry Research Trust’s course last weekend on forest gardening, where I saw it, and tasted the petals, near Dartington in Devon.
Kind regards'

Catherine


'Hi,
It has arrived and the courier was very polite. Excellent service. Plant well packed and in good condition. Thankyou for keeping me informed. If anything the compost was somewhat dry and watering before delivery could be good just in case of any problems in transit, although there wasn't any.
I know people who want some exotic plants and I'll def tell them about your site.'

Lil


'Hi Matt
Sorry it took so long to reply, but everything was fine!  Very well packaged and delivered!  Thank you ever so much!'

Muriel

'Just wanted to let you know that the plant arrived safe and sound yesterday. It looks very good and we are pleased with both the plant and your service. We already have a large grevillea in our garden which we love as it seems to flower all the time so we are going to try more varieties and will no doubt be ordering again soon.'

Teresa 

'Thank you very much for your email.
My plant as just arrived and I couldn't be happier with both the bottlebrush and the smooth transaction. Thank you for your prompt and professional customer service.
Good luck with everything, if you guys are only new to this than keep going the way you are and i'm sure your clients will return again and again.
Best Wishes,'

Kate 

'Hi Matt
Thank you for your email.
I have received the plants in excellent condition, still damp, and ready for planting.
I think the service is excellent, I have used several web sites, but your approach is perfect.
I will be definately using your website again (note the last time I bought a Bottle Brush sometime ago from another site, it was £25 per plant, and much smaller).
Thank you so much,
kind regards and good luck for the future,'

Andy 

'Hi Matt
First of all the plant arrived as promised within the time specified.
I have opened the plant and I am pleased with the quality and the condition in which it arrived.
I have never purchased from your site before but if this is the continued level of service, would have no hesitation in doing so again.
Sending an e-mail to your customers outlining dispatch and approximate delivery time is very helpful and moves a company ahead of its competition, I believe  good Customer Service counts not just price.
Many thanks for your service.'

Steven 

'Good Afternoon
Just to confirm my plant has arrived. In perfect condition and a perfect specimen
thank you very much for a prompt and efficient service.'

Loredana 

'Hi,
I received the plants yesterday, and they both look healthy. Your service has been good and speedy. There is one thing that would have been helpful - as a complete novice when it comes to gardening, it would have come in handy to have some tips on planting them. However, this is nothing major as I can easily find this out and it hasn't spoilt my enjoyment of them. I would buy from you again and recommend you to others.
Many thanks.'

Lisa


'Matt, Pampas arrived safe and sound 2pm today.  Both courier and I were pleased with the care you took to protect them during transit . . .keep up the good work' rgds

Roger


'Thank you for your prompt attention when I ordered the plant. The service was first class and the delivery was as promised the driver carried the plant into my house for my wife which which was very kind of him. I was impressed how the plant was wrapped and protected so no damaged could occur to the plant and I would like to use your service again in the future.
Many thanks'

Mr Wilson

'These guys have the most amazing plants ever by far the best, they are also very friendly and helpful, a real pleasure to shop with.'

Richard

'Thanks Matt!
And it has been super easy placing the order with you - you have been super helpful!
Merry Xmas,'

Sian

'Matt,

I just wanted to let you know how delighted with are with this plant.

It receives a little water every day (to the roots) and is producing many new shoots!'

Alan

'Hi Matt,
Delivery was as expected, arrived today (Thurs).  The plant looks healthy.  Thank you and good luck with your business.'

Barbara

'Hi Matt
Just to let you know that my Myrtus arrived safe and sound this morning, extremely well packaged and a lovely specimen, i'm delighted, many thanks!
Kind Regards'

Kim

'The myrtle arrived today and seems fine thanks very much. I'm very impressed with your customer care.
Regards'

Anne

'Hello, just to say thanks for the wonderful oleander which my mum is thrilled with. She used to have oleander trees in the garden in Uganda many years ago so it brings back fond memories! On the label it says that it will need to be pruned. Can you tell me when & how much?! Many thanks for a fantastic service.
Regards'
Katherine

'Hello there
The plant arrived safely this morning. It is a beautiful healthy plant and met/exceeded my expectations.
Thank you.'
Sally

'Just a note to say thanks for the plants which arrived in good condition. I intend to order more in the future.'
Kind Regards
Andrew

'Just to let you know the tree turned up way before 4pm in perfect condition many thanks.'
Michelle

'Hi Matt,
All arrived safely today - great service thanks.'
Julie

'Hi Matt,
Plants received yesterday as advised.
Very pleased with the quality of the plants (and the packaging). Would have no hesitation in ordering from you guys in the future. Thanks and regards'
Nick

'Many thanks I received my order earlier today- all plants in good condition. No complaints.
Regards'

Gail

'Hi Matt,
Plant arrived today in excellent order, and a very nice looking plant(white bottlebrush)
Very impressed with delivery and service.
Many Thanks'

Phill

'Plants arrived yesterday,I've just opened them up this morning and dampened them.Very well packaged and protected and I'm delighted with the plants,if you have a pink oleander I would be interested in purchasing one.Thank you very much,'

Allan

'Matt,
All arrived and was planted last night, excellant service well done'

Jim

'Thank you for your excellent and prompt service. I found it extremely easy to order and was very pleased with the plants, and the price I paid. They look great in my garden, and I am sure I will be using your company again in the future. I will most cetainly be recommending you to others Kind regards'

Jodene

 'Hi Matt
I received my plants today by 10am, which compared to some other companies was fantastic.
The quality of the plants are great and the packaging ensured no damage which was a bonus.
I have bought many different palms including 2 10 ft Trachys, 8ft Butia Ytay and many others, I am impressed with your website and if the quality of all your plants are the same as todays delivery goodbye to the other suppliers.
Many Thanks'
Steven

'Thank you for a First Class Services. It makes a Great change .
Best Regards'
Tony

'Dear Matt,
I like your approach!
Yes that is fine you can forward us details of new arrivals as we have been very impressed so far with the ordering process and also the products you have on your website.
Many thanks.'
Dawn Simpson

'Service amazing'
Lyn

Dear Matt
'The plants arrived in good order and I am very pleased with them thank you. No doubt I will be ordering some more from you soon.
Regards'
Philip

'The plants look great and have potted them already! Many thanks,'
RK

'Excellent first class service. Plant was robustly packaged and undamaged on arrival, a good specimen in perfect condition. Many thanks will use your service again and recommend you to friends.
Many thanks,'
Mrs Hills

'Hi Matt,
Very pleased with both the plants and your service, plants arrived at lunch time today.'
Paul

'Hi matt just to let you know i was really pleased with the plant it was
well packed and a very healthy specimen in fact i'll be ordering another
in the next couple of days'
Keith

'Hi there Matt
I received my plant today and it's fab! Thank you so much. I will definitely order from you in the future.
Thanks a squillion.'
Angela

'Hi Matt
Thanks so much ~ that is good service!'
Arlene

'Matt Thank You Plants arrived in First Class Condition. I will be getting more and recommending my friends to you. Great packing'

Tony

 'The plants arrived on time and in a very good condition thankyou. both myself and the client were very happy! even though it took me longer to unwrap them than to get planted i will be using the service again.
many thanks'
Gareth

'Hi Nigel & Matt
Many Thanks for the lovely Black Bamboo plant we've just purchased from Athelas Plants.
It was in perfect condition and for the very reasonable price we paid it could not be bettered
by any local nurseries!!
Many thanks for your most friendly attitude to me!!'

Derek

'Hi Matt
The Bamboo that I ordered arrived in good condition last friday. I am really pleased with the plants and they look lovely in my garden !!!
Many thanks'
Paulie

'Thank-you for you e-mail. The plants arrived at half past 7 this moring just before I left for work, giving me time to unpack them an give them a quick water. They arrived in really good condition with no damage to any of them!
Looking foward to getting them into their pots!'
Kind Regards
julie

'Hello Matt,
Plant arrived on date and time as specified. Lovely plant, very pleased with service, will definatly do business with your company again.
thank you very much'
Julie

'Hello Matt
Just to let you know that the plants have arrived, they all look in good condition and I am delighted with the service you have provided.
Thanks very much. I will endeavour to take care of the plants as well as you have.'
Christine

'Hi Matt
I've just received my order and I'm very happy. Thanks for all of you help!
Cheers'

Tiffany

'Matt
Plants received in good order thank you and as expected.
Yes please do keep me informed of offers etc
Regards'

Martin

'HI MATT PLANTS CAME 10-30 THIS MORNING DO YOU SEND BY THEM BY JET REAL NICE STRONG LOOKING YES YOU CAN KEEP ME INFORMED BUT I DO LOOK EVERY DAY ON YOUR SITE TO SEE WOTS NEW HAVE A GOOD DAY'

Mike

'Hello Matt, Just to let you know the strelitzia arrived safe and sound. The flower is absolutely gorgeous. Thank you and also Nigel who gave me lots of valauble information regarding the plants i had ordered initially. Will definitely be coming back for more and 100% recommend to all. Best wishes'

Shahnaz

'Hello Matt the plants arrived nice and early on wednesday morning as per your e-mail and they were in very good condition many thanks for your help and look forward to future purchases from you. all the best.'

Ron 

'Dear Matt, The plants arrived in excellent condition, only 2 days after I placed the order and were much bigger than I expected.  Excellent service. Cheers'

Alex G

'Matt, just a line to let you know that I received my plants before 4pm on Tuesday (as you said I would) and that I am delighted with them. They look very healthy and hopefully we will have a long and happy time together. I am really delighted with the service you have provided and cannot think of anything that could be done to improve it. With regards,'

Mary-Anne